Web Survey Bibliography
Social interface theory has had widespread influence within the field of human–computer interaction. The basic thesis is that humanizing cues in a computer interface can engender responses from users similar to those produced by interactions between humans. These humanizing cues often confer human characteristics on the interface (such as gender) or suggest that the interface is an agent actively interacting with the respondent. In contrast, the survey interviewing literature suggests that computer administration of surveys on highly sensitive topics reduces or eliminates social desirability effects, even when such humanizing features as recorded human voices are used. In attempting to reconcile these apparently contradictory findings, we varied features of the interface in two Web surveys and a telephone survey. In the first Web experiment, we presented an image of (1) a male researcher, (2) a female researcher, or (3) the study logo at several points throughout the questionnaire. This experiment also varied the extent of personal feedback provided to the respondent. The second Web study compared three versions of the survey: (1) One that included a photograph of a female researcher and text messages from her; (2) another version that included only the text messages; and (3) a final version that included neither the picture nor the personalizing messages. Finally, we carried out a telephone study using a method—interactive voice response (IVR)—in which the computer plays a recording of the questions over the telephone and respondents indicate their answers by pressing keys on the telephone handset. The IVR study varied the voice that administered the questions. All three surveys used questionnaires that included sensitive questions about sexual behavior and illicit drug use and questions on gender-related attitudes. We find limited support for the social interface hypothesis. There are consistent, though small, effects of the ‘‘gender’’ of the interface on reported gender attitudes, but few effects on socially desirable responding. We propose several possible reasons for the contradictory evidence on social interfaces.
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Web survey bibliography (129)
- Social desirability bias in self-reported well-being measures: evidence from an online survey; 2017; Caputo, A.
- Comparability of web and telephone surveys for the measurement of subjective well-being; 2017; Sarracino, F.; Riillo, C. F. A.; Mikucka, M.
- Privacy Concerns in Responses to Sensitive Questions. A Survey Experiment on the Influence of Numeric...; 2016; Bader, F., Bauer, J., Kroher, M., Riordan, P.
- Thinking Inside the Box Visual Design of the Response Box Affects Creative Divergent Thinking in an...; 2016; Mohr, A. H.; Sell, A.; Lindsay, T.
- Detecting Insufficient Effort Responding with an Infrequency Scale: Evaluating Validity and Participant...; 2016; Huang, J. L.; Bowling, N. A.; Liu, Me.; Li, Yu.
- Detecting careless respondents in web-based questionnaires: Which method to use?; 2016; Niesen, A. S. M.; Meijer, R. R.; Tendeiro, J. N.
- Eye-tracking Social Desirability Bias; 2016; Kaminska, O.; Foulsham, T.
- Short and Sweet? Length and Informative Content of Open-Ended Responses Using SMS as a Research Mode; 2016; Walsh, E.; Brinker, J. K.
- Participant recruitment and data collection through Facebook: the role of personality factors; 2016; Rife, S. C.; Cate, K. L.; Kosinski, M.; Stillwell, D.
- Quantifying Under- and Overreporting in Surveys Through a Dual-Questioning-Technique Design. ; 2016; de Jong , M.; Fox, J.-P.; Steenkamp, J. - B. E. M.
- Will They Stay or Will They Go? Personality Predictors of Dropout in Online Study; 2016; Nestler, S.; Thielsch, M.; Vasilev, E.; Back, M.
- Development of a scale to measure skepticism toward electronic word-of-mouth; 2016; Zhang, Xia.; Ko, M.; Carpenter, D.
- Psychological research in the internet age: The quality of web-based data; 2016; Ramsey, S. R.; Thompson, K. L.; McKenzie, M.; Rosenbaum, A.
- Internet Abusive Use Questionnaire: Psychometric properties; 2016; Calvo-Frances, F.
- Equivalence of paper-and-pencil and computerized self-report surveys in older adults; 2016; Weigold, A.; Weigold, I. K.; Drakeford, M. K.; Dykema, S. A.; Smith, C. A.
- A multi-group analysis of online survey respondent data quality: Comparing a regular USA consumer panel...; 2016; Golden, L.; Albaum, G.; Roster, C. A.; Smith, S. M.
- Swapping bricks for clicks: Crowdsourcing longitudinal data on Amazon Turk; 2016; Daly, T. M.; Nataraajan, R.
- A reliability analysis of Mechanical Turk data; 2016; Rouse, S. V.
- Quota Controls in Survey Research.; 2016; Gittelman, S. H.; Thomas, R. K.; Lavrakas, P. J.; Lange, V.
- Exploring Factors in Contributing Student Progress in the Open University; 2016; Arifin, M. H.
- Incentive Types and Amounts in a Web-based Survey of College Students; 2015; Krebs, C.; Planty, M.; Stroop, J.; Berzofsky, M.; Lindquist, C.
- Comparison of telephone RDD and online panel survey modes on CPGI scores and co-morbidities; 2015; Lee, C.-K.; Back, K.-J.; Williams, Ro. J.; Ahn, S.-S.
- Enhancing Response Usability in a Web-based Survey, But Did Anyone Use It?; 2015; Yoder, R.
- Equivalency of Paper Versus Tablet Computer Survey Data; 2015; Ravert, R. D.; Gomez-Scott, J.; Donnellan, M. B.
- Development and Validation of a Scale for Social Exhibitionism on the Internet (SEXI); 2015; Vetter, M.; Eib, C.; Hill-Kloss, S.; Wollscheid, P.; Hagemann, D.
- Recruiting for addiction research via Facebook; 2015; Thornton, L. K.; Harris, K.; Baker, A.; Johnson, M.; Kay-Lambkin, F. J.
- Internet Research in Psychology; 2015; Gosling, S. D., Mason, W.
- The Prostate Cancer Journey Results of an Online Survey of Men and Their Partners; 2015; O'Shaughnessy, P. K., Laws, T. A., Esterman, A.
- Twelve-month prevalence and predictors of self-reported suicidal ideation and suicide attempt among...; 2015; Kang, E. H., Kim, G. M., Hyun, M. K., Choi, S. M., Kim, J. M., Woo, J. M.
- Emotion management in online groupwork reported by Chinese students; 2014; Xu, J., Du, J., Fan, X.
- Quality of physical therapy from a patient's perspective; factor analysis on web-based survey data...; 2014; Scholte, M., Calsbeek, H., Nijhuis-van der Sanden, M. W. G., Braspenning, J.
- Discriminating the Effects of Cannabis sativa and Cannabis indica: A Web Survey of Medical Cannabis...; 2014; Pearce, D. D., Mitsouras, K., Irizarry, K. J.
- Awareness and Treatment of Alcohol Dependence in Japan: Results from Internet-Based Surveys in Persons...; 2014; Taguchi, Y., Takei, Y., Sasai, R., Murteira, S.
- Awareness and correlates of the role of physical activity in breast cancer prevention among Japanese...; 2014; Miyawaki, R., Shibata, A., Ishii, K., Oka, K.
- Differences in intrapersonal and interactional empowerment between lurkers and posters in health-related...; 2014; Petrovcic, A., Petric, G.
- Evaluating mixed-mode redesign strategies against benchmark surveys: the case of the Crime Victimization...; 2014; Klausch, L. T., Hox, J., Schouten, B.
- Confirmation Bias in Web-Based Search: A Randomized Online Study on the Effects of Expert Information...; 2014; Schweiger, S., Oeberst, A., Cress, U.
- The Use of Paradata to Predict Future Cooperation in a Panel Study; 2014; Funke, F., Goeritz, A.
- The impact of New Zealand's 2008 prohibition of piperazine-based party pills on young people'...; 2013; Sheridan, J., Dong, C. Y., Butler, R., Barnes, J.
- PRM144 – An adaptable methodology for the design, implementation and conduct of a web-based survey...; 2013; Yeomans, K., Kawata, A. K., Bassel, M., Burk, C. T., Daniels, S. R., Wilcox, T. K.
- The internet user profile of Italian families of patients with rare diseases: a web survey; 2013; Tozzi, A. E., Mingarelli, R., Agricola, E., Gonfiantini, M., Pandolfi, E., Carloni, E., Gesualdo, F.,...
- Education in the Responsible Conduct of Research in Psychology: Methods and Scope; 2013; DiLorenzo, T. A., Becker-Fiegeles, J., Gibelman, M.
- Relative Mode Effects on Data Quality in Mixed-Mode Surveys by an Instrumental Variable; 2013; Vannieuwenhuyze, J. T. A., Revilla, M.
- Reaching and Hearing the Invisible: Organizational Research on Invisible Stigmatized Groups via Web...; 2013; Trau, R. N. C., Haertel, C. E. J., Haertel, G. F.
- On-line questionnaire completion time and personality test scores; 2013; Furnham, A., Hyde, G., Trickey, G.
- Why are you leaving me?? - Personality predictors of answering drop out in an online-study; 2013; Thielsch, M., Nestler, S., Back, M.
- The association between online gaming, social phobia, and depression: an internet survey; 2012; Chen, M.-H., Huang, P.-C., Bai, Y.-M., Wei, H.-T.
- P02.04. Internet survey confirms strong interest in Yoga among fibromyalgia patients; 2012; Carson, J., Bennett, R., Jones, K., Mist, S.
- GRE® program announces big benefits and big savings for GRE® test takers worldwide; 2011
- Going online with assessment; 2011; Burke, E., Mahoney-Phillips, J., Bowler, W., Downey, K.